In order to properly manage the General Manager, it is important for an owner to understand the positions that the General Manager manages. The owner centric series of courses describes various hotel positions in a format that is oriented towards the owner, as opposed to the way the courses would be written to train employees to fill those positions. These include courses for the Guest Services Manager, Reservations Manager, Catering Director, Chief Engineer, Banquet Setup Supervisor, Room Attendant, and Night Auditor.
Below is our list of courses available and tailored specifically for our "Owner Centric Series" collection of hospitality training. You may select any of the courses below to view the summary of the training and education we have to offer you and your staff.